Privacy Policy

---

Privacy Policy — Property Innovations

Last updated: 7th April 2026

At Property Innovations, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us—whether through our website, by phone, email, or in person.

🔍 1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, address, email, phone number
• Project information: property details, plans, drawings, photographs, and any      information required to provide architectural or building services
• Communication records: emails, messages, enquiries, and notes from consultations
• Website usage data: IP address, browser type, pages visited, and cookies (for      analytics and site performance)
• Payment information: where relevant for invoicing and transactions (processed      securely by third‑party providers)

🛠️ 2. How We Use Your Information

We use your information to:

• Provide architectural, design, and building services
• Prepare quotes, proposals, drawings, and project documentation
• Communicate with you about your project
• Manage contracts, billing, and customer accounts
• Improve our website and services
• Meet legal, regulatory, and insurance obligations

We only use your data when we have a lawful basis, such as fulfilling a contract, complying with legal requirements, or with your consent.

🤝 3. Sharing Your Information

We may share your information with:

• Trusted contractors, consultants, and suppliers involved in your project
• Planning authorities, building control, or regulatory bodies
• Professional advisers (e.g., accountants, insurers, legal advisers)
• Service providers such as IT, hosting, and payment processors

We never sell your personal data.

All third parties are required to keep your information secure and use it only for the purposes we specify.

🔐 4. Data Storage and Security

We take data security seriously. Your information is stored securely using appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and insurance requirements.

🌍 5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally permitted)
• Object to or restrict certain types of processing
• Request data portability
• Withdraw consent at any time (where consent is the basis for processing)

To exercise your rights, please contact us using the details below.

🍪 6. Cookies and Website Tracking

Our website may use cookies to:

• Improve site performance
• Analyse visitor behaviour
• Enhance your browsing experience

You can control or disable cookies through your browser settings.

📩 7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Property Innovations
Email: hello@propertyinnovations.uk
Phone: 07947 214546
Address: Property Innovations by Wellgate Contractors Ltd, 7 - Station Road - Otley - LS21 3HX

🔄 8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.